Microsoft Dynamics 365
CRM
Traditional CRM and ERP can’t keep up
Like what you see? Get a closer look.
Like what you see? Get a closer look. How will Dynamics 365 improve your sales efforts?
What are the main features of D365?
- Lead Capture
- Prospecting Tools
- Cash Management
- Forecasting
Reviews & Ratings
A Crowd Favorite
“I have tried other CRM's in my career but none of them come close. The future of this product is incredibly bright and the cost to entry is so low that there is no reason not to give it a shot if you think it can help you.”
Capterra
“Most Versatile CRM I have worked with! ”
G2 Crowd
D365 Sales Stats
Headquarters:
Redmond, WA
Released In:
2016
Mobile App:
Yes
Free Trial:
No
User Minimum:
No
Subscription Types:
Monthly
Deployment Options:
Cloud hosted, installed
Ideal For:
Small businesses to enterprises.
Popular Industries Served:
Manufacturing, IT, SaaS, finance, professional services, & telecommunications
Favorite Features:
User, Role, and Access Management; Contact and Account Management; Customization
From the Source
"The deployment of Microsoft Dynamics 365 for Field Services enables us to visualize the value added to our customers, helps us improve work efficiency, reduce man-hours, shift to paperless operations, and increase our business management accuracy on a global basis."
Scalable Options for Growth-Focused Businesses
Professional
$65/user/month
- Sales executionIncludes lead and opportunity management, marketing lists and quick campaigns, products, price lists, and product bundles & more.
- Microsoft 365 integrationIntegrations with Outlook, Exchange, Excel, Teams, One Drive/SharePoint, and OneNote
- Reporting and analysisExport to Excel, advanced analytics with separate Power BI license. Includes real-time sales reports and dashboards.
- Customization and extensibilityIncludes application customizations
Enterprise
$95/user/month
- Sales executionIncludes lead and opportunity management, marketing lists and quick campaigns, products, price lists, and product bundles, quotes, orders, and invoices, forecasting capabilities, sales playbooks & more.
- Microsoft 365 integrationIntegrations with Outlook, Exchange, Excel, Teams, One Drive/SharePoint, OneNote, and Knowledge management.
- Reporting and analysisExport to Excel, advanced analytics with separate Power BI license and includes Real-time sales reports and dashboards
- Customization and extensibilityApplication customizations, custom applications (Microsoft Power Apps), workflow automation (Microsoft Power Automate)
- Contextual insightsIncludes predictive forecasting, pipeline intelligence, predictive scoring, relationship analytics, connection analytics, connection insights, notes analysis, assistant customization and premium cards.
- Sales acceleratorIntelligent work list, up next widget, sequence designer, embedded email and phone dialer.
- Conversation intelligenceCall transcription, keyword, sentiment, and emotion analysis, competitive products and brand analysis, pipeline analysis, seller behavior and top seller analysis, coaching tools, personalized seller dashboards, outbound calling and Teams meeting scheduler
Premium
$135/user/month
- Sales executionIncludes lead and opportunity management, marketing lists and quick campaigns, quotes, orders and invoices, CPQ and data enrichment solution discovery, live org charts, mobile app, email intelligence, sales playbooks, and more.
- Microsoft 365 integrationIntegrations with Outlook, Exchange, Excel, Teams, One Drive/SharePoint, OneNote, and Knowledge management.
- Reporting and analysisExport to Excel, advanced analytics with separate Power BI license and includes Real-time sales reports and dashboards
- Customization and extensibilityApplication customizations, custom applications (Microsoft Power Apps), workflow automation (Microsoft Power Automate)
- Linkedln Sales NavigatorEmbedded Sales Navigator in Dynamics 365 Sales, Activity sync from Sales Navigator, Account leads, and contracts saved to Sales Navigator, Smart links
- Contextual insightsPredictive forecasting, pipeline intelligence, predictive scoring, relationship analytics, connection insights, notes analysis, assistant customization and premium cards.
- Sales acceleratorIntelligent work list, up next widget, sequence designer, embedded email and phone dialer
- Conversation intelligenceCall transcription, Keyword, sentiment, and emotion analysis, competitive products and brand analysis, pipeline analysis, seller behavior analysis, personalized seller dashboards, and more.
Relevant Solutions & Integrations
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