Maybe you’ve heard the term Robotic Process Automation (RPA) thrown around a lot lately in blogposts or articles. When software vendors and consultants talk about RPA, they sometimes joke about building armies of AI robots to fortify your business. People parrot phrases like, “A Robot for Every Person” and “Automate Your Life” to explain RPA technology – but this isn’t always helpful.

So what the heck is RPA? Vice President of Sales, Kevin Cook, gives us the scoop in our latest episode of What the Heck is…! 

To watch other episodes in our What the Heck is… video series, check out our playlist.

Is there a business challenge that you’ve been struggling with or do you have an idea for a future What the Heck is… video? We’d love to hear from you! Comment with a suggestion below or tweet it to us.