Top CRM Competitors: Salesforce.com vs. SugarCRM

Both Salesforce.com and SugarCRM are pioneers in the CRM movement. Salesforce was the first to offer cloud-based CRM and continues to lead as developers in enterprise cloud computing. In comparison, SugarCRM was orginally an open source program, but have introduced enterprise options to meet the needs of their customers.

1) Not sure which CRM is right for you?

Searching for a CRM that perfectly fits your business is not easy. We’re here to help. BrainSell is hosting a free webinar on Salesforce.com vs. SugarCRM on Thursday, March 30th at 2:00 PM ET.

What you will learn:

• Price comparisons
• Feature comparisons
• Ease of use for your sales team
• A live demo of both solutions

Who should attend: 

• People in sales and sales management
• Lead generators
• Anyone who wants help determining which CRM is right for their sales team

2) Which one is better?

It’s not that one is better than the other. Both Salesforce.com and SugarCRM have a lot of the same features and offers. It’s mainly a difference in price. Top considerations when looking at the two systems include:

Price- What is your company willing to spend on a CRM including its potential add-ons and yearly fees?

User interface- Which one do your sales users like more?

Integrations- Do you have any systems that need to be integrated and is that integration already built in one system?

Deployment- SugarCRM is cloud based, but can also be hosted on premise, whereas Salesforce.com is cloud only.

3) What are the differences? For a full comparison guide click here

Editions and Pricing:

Salesforce.com now offers four different editions, including Starter, Professional, Enterprise and Unlimited all with no required minimum of users. Editions and pricing will differ depending on if you choose exclusively Sales Cloud offerings or if you want Sales + Service combined.

SugarCRM has three different editions, including Professional, Enterprise and Ultimate all with a minimum of 10 users. Each edition includes different features within these sections: sales, marketing, service, data management, etc.

Salesforce.com and SugarCRM are the top CRM competitors and in order to grow your business you should invest in the right system. For more information, contact us.