SugarCRM is a fast growing CRM software. A lot of people start using Sugar because there’s a free version, Community Edition (SugarCE). SugarCE is not hosted by Sugar. It’s a download version that lives on your server, in other words, it’s not web based. SugarCE is limited in functionality compared to the paid and optionally hosted versions, Sugar Professional and Sugar Enterprise.

Sales forecasting, contracts, quotes, marketing reports, customizable dashboard, support and a knowledge base, custom reports, plug ins for Microsoft Outlook, Excel and Word, work flow automation rules, reminders and alerts, mobile editions (because it’s a hosted, offline client).

SugarCE is a great way to get into a CRM product, but beware, there can be a lot of IT work to get it up and running. Community Edition can also be easily converted to Sugar Pro or Enterprise. There is a wizard to convert the data that works well.

For a full comparison of the 3 sugar editions, Community, Professional and Enterprise, check out the data sheet below.

SugarCRM Editions Comparison Chart

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Visit Sugar’s site for more info…